Sunday, March 19, 2017

Many patients and friends asked me why I would want to start a new medical practice after all those years.

I love being a doctor. Best job in the world. There is no better feeling than being able to help another person. I was drawn to being a doctor more by the human element versus the science part of it. But the combination of both is a great one.
But after almost 20 years of working within the traditional system, I became very unhappy about many aspects of how care was being delivered. And I felt I was drifting more and more into the wrong direction.

What went wrong?

Complicated question. But it boils down to a very simple answer - patient experience and just as much doctor experience - my experience.
Most primary care doctors today struggle trying to provide good and compassionate medical care for absurd patient loads. It has become very difficult to be able to spend enough time with a patient. Trying to be a good diagnostician and also caretaker. Being available. How can I really develop and maintain a relationship with a patient if we have 15 minutes every 6 months together. If this patient is one out of thousands of patients that are in my practice signed up under my name. If lack of quality time are being replaced by ordering more tests or giving out more referrrals. Medical care then becomes very technical and robotic. Doctors are being judged and rewarded for their care more based on a bird's eye view of their practice as a whole versus what a patient really percveives as an individual.

So what am I trying to do with the new practice?

First of all improve the patient experience. Slow it down. More time for the patients. See us more often if needed. Offer enhancements in their care. Improve access and communication. Same day appointments.  More freedom to choose their specialists. Utilizing new technologies. Giving patients options, even if they include being off the beaten path. Alternative treatments. Better nutrition. Exercise. Reward patients for trying to live healthier. Win-Win situation.

I am sure there will a learning curve for us as well. We are building this from the ground up. But everybody is supermotivated. We have our heart in the right place. And I am sure we will succeed.

6 comments:

  1. Sounds like a very positive move to me.

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  3. Appears you are on a new journey of which your clients will receive enhanced medical care and a refreshing look at personal health

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  4. Looking foreward to taking this new adventure with you all. I have been a patient of Dr. Ficht, Anjna, and Melissa for a good 20 years and could not imagine having to start all over with a new Dr.and Nurse Practitioners
    who not only know me as a patient but on a personal level. The hustle and bustle of Drs having to see so many patient's within a certain time frame has taken away from "The Old School"
    type of practice. I am looking foreward to not only having that Old School, take as much time as needed with a patient but also the integration of technology that comes with it. Congratulations Dr.Ficht, Anjna, and Melissa.

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